Servant Leadership
These two
words coupled are becoming more common and more popular among business leaders
in Corporate America. Before 2016, I personally had never heard of servant
leadership. As I began advancing in my own career, I began hearing the two
terms used together as a pair more frequently. The terms signify a type of
leadership that puts others first. The term “servant” can be defined as a
person who performs a duty or service for other people. The term “leadership” if
often defined as the position or act of a leader. Together, these two terms
refer to the leadership style where leaders serve their followers.
I have
been reading a book for my leadership class titled, “The Learning of Love: A Journey Toward Servant Leadership”. This
book was written by William B. Turner of Columbus, Georgia. Part of the reason
why I have this book to begin with is because I attended a workshop many years
ago where it was being given out for free. Because I am also from Columbus, Georgia I thought
I would give the book a read. This book has given me a great viewpoint to
servant leadership and helped me to better understand the intention of this
leadership style.
In the
book, Turner describes how he had great role models who were leaders in his
family. His father and grandfather were known in Columbus for running
successful million dollar companies such as the W.C. Bradley Company and
Columbus Bank and Trust (CB&T) which was later renamed as Synovus Financial
Corporation. His family was well known in the Columbus, Georgia area and were
successful in completing numerous community projects. In this book, he
describes servant leadership as the leader being at the bottom in an effort to
support those individuals who actually perform the work. I enjoyed reading this
book because as a successful owner of many businesses, he gave all of the
praise to his workers and made them feel as though they were of such value to
his company.
As I read
this book, I have to compare the information to how much of a servant leader I
currently am to how much of a servant leader I wish to be. By reading this book
and taking in the information I am learning from my leadership class, I have
realized that I am not that much of a servant leader as I desire to be. When I
completed the Servant Leadership Questionnaire (SQL) this week as a homework
assignment, I was a little disappointed at the results. The result revealed to
me that I lack in my efforts to give back to the community and in the area of
empowering others. Because my results were what I considered to be low, I have
made these two areas goals of which I plan to advance in.
As I look
at my current role, I can clearly see how I lack in empowering others. The
textbook from my leadership course defines empowering as the freedom to be
independent. The book suggests that managers empower their subordinates when
they allow them to make decisions on their own and have their own level of
control. I struggle with this greatly. The managers that report to me are
responsible for making decisions regarding the lives of young adults. If the
wrong decisions are made, the result of making a poor decision could mean
citations, fines, or even program closure.
I have
never worked under the leadership of anyone who has exhibited this style of leadership
so I have not been able to witness firsthand what this may look like or even
feel like. I am a believer of treating employees well, so learning to
demonstrate servant leadership will not be that hard of an adjustment to make.
I also believe that when employees are treated well, they are more likely to
become devoted to the work they perform and will most likely demonstrate
loyalty toward their teammates or supervisor.
Servant
leadership will help companies with retention and with motivating employees. It
is a method that supervisors could use to boost employee morale. It makes the
employee feel valued and like what they offer to the company is appreciated. It
puts the supervisor is a very humbling position. This makes the employee feel
like an equal when working with their superiors on assignments. There is a huge
difference in feeling like you are working with someone versus when you feel
like you are working for someone. When you feel that you are working with someone,
you feel that you are an equal part of the team and that your contributions are
significant toward the end result.
Servant
leadership can also be viewed as a biblical principal. Below are a few
scriptures from the Holy Bible that support the servant leadership style. Below
the scriptures, you can also find a short Biblical video clip on Servant Leadership.
Matthew 20:26
It shall not be this way among you. Instead, whoever wants to become great among you must be your servant,
Matthew 23:11
The greatest among you shall be your servant.
Mark 9:36
Then He had a little child stand among them. Taking the child in His arms, He said to them,
Mark 10:43
But it shall not be this way among you. Instead, whoever wants to become great among you must be your servant.
Mark 10:44
and whoever wants to be first must be the slave of all.
Luke 22:26
But you shall not be like them. Instead, the greatest among you should be like the youngest, and the one who leads like the one who serves.
It shall not be this way among you. Instead, whoever wants to become great among you must be your servant,
Matthew 23:11
The greatest among you shall be your servant.
Mark 9:36
Then He had a little child stand among them. Taking the child in His arms, He said to them,
Mark 10:43
But it shall not be this way among you. Instead, whoever wants to become great among you must be your servant.
Mark 10:44
and whoever wants to be first must be the slave of all.
Luke 22:26
But you shall not be like them. Instead, the greatest among you should be like the youngest, and the one who leads like the one who serves.
Servant Leadership (short video)
Servant leadership becomes more accepted in many organizations because people need someone who treats them as human being. Moreover, it helps an organization to improve the ethics in the workplace. As we can see that there are many successful companies utilize this approach, such as Starbucks, AT&T, Southwest Airline (Northouse, 2016). The purpose of the servant leadership is a leadership style that the leaders put their followers first by empowering and helping them grow to achieve full personal capacities. However, the leaders cannot just let the employees be in charge of the job while they do not have confidence or trust them. Firstly, the leader needs to give their followers the proper training on the important tasks, for example, the task that if the followers make a wrong decision, it could cause citations, fines, or program closure as you mentioned. Hence, I do not agree that you lack in empowering others. You may just need to invest in employee training in order to gain confidence from both of your workers and yourself.
ReplyDeleteReference:
Northouse, P.G. (2016). Leadership: Theory and Practice (7thth ed.). Thousand Oaks, CA: SAGE